Precision Maintenance Kit

Yes, the part works because it is OEM. However, $15 is a lot for shipping a very small piece (which costs $14.99). I know Massachusetts, USA and Vancouver, Canada are far apart, but it seems unnecessarily expensive. Moreover, my replacement cap took over two weeks for delivery.

The power meter on my non-drive side Ultegra crank stopped functioning out of nowhere after less than 18 mos of use and a message to 4iiii customer support provided immediate troubleshooting suggestions. When those did not remedy things, with no further questions asked 4iiii made offer of sending a reconditioned power meter/crank arm reconditioned which I gladly accepted and it is working great. Amazing customer service!

As mentioned in my mail I didn’t receive the correct parts..and minus one star because I didn’t receive any feedback neither

The parts were exactly what I needed and got them very fast

website was easy to navigate and received the part in less than a week, greatly appreciated.